SureStay Plus Hotel by Best Western Berkeley Springs

The room and hotel were very nice

This was an excellent place to stay. The rooms was very clean and the people was friendly! We took a motorcycle trip to Berkeley springs WV , we went to the park nearby,and toured the museum.We was planning on eating at Ox and Ales but it was closed. But the BW was excellent!!!

I for some reason did not enjoy my stay here. The windows did not open and I do not know if that is regulatory in this State but with the gorgeous mountain air, it was disappointing. Breakfast was served late (7 A.M.) and there is not the fabulous Grab N Go that some thoughtful Best Westerns have assembled for early departing travelers.

We were a little concerned not having ever stayed at a SureStay. This place was the best. The room was clean and the beds comfortable. The staff were welcoming and friendly. We have to say that the restaurant right in the same parking lot as the hotel was phenomenal. Great to be able to have a craft beer and walk back to our room. If all SureStay by Best Western is run the same way, we will continue to look for another SureStay when we travel

I went to visit my sister in this town. The hotel is an older hotel, but seemed to be very clean. The staff was very nice. There is a nice restaurant in the same parking lot as the hotel. The downsides for me: really firm mattress. I did not sleep well on this mattress TV was old and blurry. Remote was hard to use. they have breakfast but not until 7 AM. I was already out before 7 AM on my departure day, so for me, this was not a perk. The toilet seemed to be kid sized so uncomfortable for an adult.

This was my second time staying at this cozy and comfy hotel. My friends and I came for a girlfriend birthday celebration weekend. Our room was spacious and very clean. The beds were very comfortable. I usually have trouble with hotel beds but I slept quite comfortably on my bed. The hotel is situated up on a hill and kind of hidden away, which was fine with us. It was quiet and serene. We also enjoyed the outdoor pool. The water was wonderful! The temperature was just right. Oh and don't forget to eat breakfast! We were impressed with the variety and quality of the food. We highly recommend staying here. It's great value for the price.

The room was spacious and clean. The free breakfast was delicious and fresh. Staffs were nice. We will be there again.

The room was very clean and well maintained. It was such a nice room that I was a little surprised when I saw the poor quality of the towels. They were dingy and very rough. Looked like something you'd toss in the rag bin. Honestly, buy some new towels! Also, I did not like having a $50 "incidental" charge added to my bill, even if it gets removed later.

We stayed at this hotel while searching for a house to relocate to Berkeley Springs. It was clean, provided a nice breakfast and the staff were very friendly and helpful. I will definitely stay here again during our moving process.